We will refund within the first 30 days of your original purchase or annual subscription renewal.
REFUNDS WILL ONLY BE GRANTED FOR THE ORIGINAL LICENSE PURCHASE. PLEASE NOTE THAT ONCE A LICENSE HAS BEEN UPGRADED THE ORIGINAL PURCHASE WILL NO LONGER BE ELIGIBLE FOR A REFUND. Refunds DO NOT APPLY to license upgrade payments or annual renewals of legacy licenses. No partial refunds will be granted for license downgrades, early termination, un-applied discount/coupon codes, etc. Any refund will automatically cancel your auto-renewals as well as invalidate your license immediately.
By upgrading the software license, the buyer agrees they have had a reasonable opportunity to inspect the goods/software and signifies to the seller that the goods are conforming or that the buyer will take or retain them in spite of their nonconformity. At that point (even if the upgrade was within 30 days of the original purchase date) any upgrade amounts paid as well as the original purchase amount are no longer eligible for a refund.
Refund requests may take up to 14 days to process. All refunds will be granted at the sole discretion of Brimbox LLC. Absolutely no refunds will be given after 14 days from the original purchase.
Please note that by purchasing the plugin, you agreed to the Terms & Conditions of use including the Refund Policy.
If you believe you are eligible for a refund based on these criteria, you may request a refund by visiting the licenses page and clicking on the “refund” link. Refund requests sent via email, social media, our contact form or other means will not be considered.
We reserve the right to change or modify the current refund policy with no prior notice.